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Oriental, Persian & Antique Rug Washing
Hand-knotted Oriental and Persian rugs are delicate works of art, often woven with natural vegetable dyes that can easily bleed or run if exposed to high heat or harsh supermarket chemicals. Our premium wash service is designed specifically to protect the structural integrity and vibrant colours of these irreplaceable heirlooms.
- What this service includes:
Dye migration testing to ensure all colours are 100% stable before any water is applied.
Traditional, gentle cold-water hand-washing techniques that mimic artisan cleaning methods.
Use of specially formulated, pH-balanced shampoos designed to nourish natural wool and silk fibers.
Meticulous fringe detailing to restore the bright, clean look of the rug's decorative edges without the use of damaging bleach.
Careful, climate-controlled flat drying to prevent the rug from stretching or losing its shape.
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Pure Wool & Natural Fiber Rug Cleaning
Wool is an incredibly durable and beautiful natural fiber, which makes it a popular choice in Australian homes. However, wool is also highly absorbent. It holds onto dirt, spills, and odours much longer than synthetic materials, and if washed with high-alkaline carpet detergents, the fibers will become brittle, stiff, and prone to shedding.
- What this service includes:
Intensive pre-dusting to safely vibrate and extract dry, abrasive dirt trapped deep within the dense wool pile.
Low-temperature wash processes to completely eliminate the risk of the rug shrinking.
Application of wool-safe, Woolsafe-approved conditioning treatments that restore the natural lanolin, keeping the rug soft and vibrant.
Safe cleaning protocols for other natural fibers, including cotton, jute, sisal, and bamboo silk.
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Synthetic & Modern Area Rug Cleaning
From robust nylon hallway runners to plush polypropylene shag rugs, synthetic floor coverings are designed to withstand heavy daily use. While they are generally more resilient to chemical damage than natural fibers, synthetic rugs act as magnets for oily soils, leading to dull, grey traffic lanes over time.
- What this service includes:
Heavy-duty pre-sprays that safely break down stubborn cooking greases, body oils, and environmental pollutants.
Deep mechanical agitation to lift flattened, matted fibers in high-traffic areas.
High-flow hot water extraction (steam cleaning) to flush out all contaminants and leave the synthetic fibers looking bright and feeling fluffy.
Targeted treatments for highly textured or deep-pile shag rugs, ensuring no dirt is left hiding at the base.
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Pet Urine Stain & Odour Decontamination
We love our pets, but their accidents can ruin a beautiful rug. Pet urine is uniquely damaging; it goes onto the rug as a warm, acidic liquid that penetrates deep into the foundation, and as it dries, it turns into highly alkaline uric acid crystals that cause permanent colour loss, fiber rot, and a relentless, overpowering odour.
- What this service includes:
UV light inspections to accurately map out all invisible urine deposits across the rug.
Specialised deep-submersion enzymatic treatments that literally digest the odor-causing uric acid crystals at a molecular level.
Colour-stabilising sour rinses to halt the damaging chemical reaction caused by the urine.
Comprehensive sanitisation to ensure your rug is 100% hygienic and safe for your family to play on once again.
Please note: While we guarantee the removal of the urine odour, some old urine stains may have permanently bleached the rug's dyes.
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Rug Protection & Scotchgard Treatments
Once your rug has been meticulously cleaned, you want to keep it looking pristine for as long as possible. Applying a professional fabric protector is the smartest way to safeguard your investment against the inevitable spills and daily wear-and-tear of an active household.
- What this service includes:
Application of an invisible, highly effective protective coating to the rug fibers.
Creation of a hydrophobic barrier that repels water, wine, coffee, and liquid spills, giving you crucial extra time to blot them up before they stain.
Protection against dry soil bonding, making your regular weekly vacuuming far more effective.
UV fading protection to help shield vibrant colours from the harsh Australian sun pouring through your windows.
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Rug Moth Treatment & Pest Remediation
In Australia, clothes moths and carpet beetles are the silent destroyers of natural fiber rugs. These pests lay their eggs deep in the dark, undisturbed areas of wool and silk rugs (such as under heavy furniture). Once they hatch, the larvae feast on the natural proteins, leaving bare patches and severe structural damage.
- What this service includes:
Immediate isolation and deep vacuuming to remove all live insects, larvae, and egg casings from the front and back of the rug.
An intensive wash process to wash away the sticky webbing and organic waste left behind by the pests.
Application of a safe, highly effective deterrent treatment that makes the wool unpalatable to moths, preventing future infestations.
Expert advice on how to store your rugs properly to avoid future pest attacks.
👉 [Learn more about our Moth & Pest Treatment Solutions] (Internal Link)
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Commercial & Hospitality Rug Cleaning
First impressions count. If your hotel lobby, corporate boardroom, or retail showroom utilizes large area rugs to create an inviting atmosphere, those rugs need to look immaculate. We provide robust, discrete, and highly reliable rug maintenance services for businesses across the country.
- What this service includes:
Flexible scheduling, including after-hours pickup and delivery, to ensure zero disruption to your daily operations.
Intensive cleaning for heavy-duty commercial entrance mats and foyer rugs to remove deeply embedded street soil and moisture.
Regular scheduled maintenance programs to ensure your business premises always present flawlessly to clients and guests.
Comprehensive sanitisation to meet strict commercial health, safety, and hygiene standards.
